Support & FAQs

The big ones — Google, Facebook, Trustpilot, Tripadvisor, Booking.com, Airbnb, Yelp, OpenTable, Hotels.com, Etsy, eBay — plus 30+ niche and industry-specific platforms. See the full list of integrations.

Don't see yours? We build custom integrations — included in your subscription.

Small embeds you drop onto your own website to showcase your best reviews automatically. They pull live from Google, Trustpilot, Facebook (or whichever platform) and update in real time.

Drop in a snippet of code and you're done. Designs are customisable to match your brand.

You may see improvement on Google within three months, depending on your local competition, your existing site SEO, and how aggressively we ramp up review collection. Reviews are one of Google's strongest local ranking signals.

Most clients see an immediate lift in conversions from existing traffic well before rankings move.

No. Communications appear to come from your business — your name, your branding, your tone. The only exception is the technical email address used to send invitations and reminders, which is required for deliverability.

Yes. CREATE Reviews adheres to the terms and conditions of every platform we integrate with. We don't gate, filter or fake reviews — we just make it easier for genuine customers to leave honest feedback.

We collect payment details upfront. If you do not receive at least one review within the first 30 days, you can cancel and we'll refund your payment in full — no questions, no awkward calls.

Monthly customers can cancel any time. Annual customers are covered by the same 30-day guarantee.

Sign up, and within 24 hours one of our team will reach out to walk you through setup. We connect your platforms, configure your invitation flows, brand them to your business, and run a quick strategy session. Most clients are sending invitations within the first week.

Absolutely. We work with chains, franchises and multi-branch operations. The standard plan covers one location — for multiple locations we offer bundled pricing. Get in touch for a tailored quote.